Privacy Policy
JiffyLubePay.com
Effective Date: June 19, 2023
This Privacy Policy describes how JiffyLubePay.com (“we,” “us,” or “our”), operated by Shire Development & Marketing, collects, uses, and protects information when you visit or make a purchase through our website (the “Service”). By using the Service, you agree to the collection and use of information as described in this policy.
We do not sell products or services to residents of California. This policy does not address rights under the California Consumer Privacy Act (CCPA) or the California Privacy Rights Act (CPRA).
1. Information We Collect
1.1 Information You Provide
When you make a purchase or contact us, we may collect:
• Full name
• Email address
• Phone number
• Billing and mailing address
• Payment information (processed securely by our payment processor; we do not store full card numbers)
• Vehicle information (year, make, model) where relevant to your purchase
1.2 Information Collected Automatically
When you visit our website, we automatically collect certain technical data, including:
• IP address
• Browser type and version
• Pages viewed and time spent on the site
• Referring URLs
• Device type and operating system
This data is collected via cookies and similar tracking technologies (see Section 3).
2. How We Use Your Information
We use the information we collect to:
• Process and fulfill your orders
• Send order confirmations, receipts, and customer service communications
• Improve the website and our product offerings
• Detect and prevent fraud or unauthorized access
• Comply with applicable legal obligations
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
3. Cookies and Tracking Technologies
Our website uses cookies — small data files stored on your device — to recognize returning visitors, remember preferences, and analyze site traffic. You may configure your browser to refuse cookies; however, some features of the Service may not function properly without them.
We may also use third-party analytics tools (such as Google Analytics) that place their own cookies. These tools collect aggregated, anonymized data about site usage and do not identify individual users.
4. Service Providers and Third Parties
We share personal information with third-party service providers only as necessary to operate the Service, including:
• Payment processors (to handle transaction data securely)
• E-commerce and hosting platforms
• Email and communications providers
• Analytics providers
These service providers are contractually obligated to use your information only to perform services on our behalf and may not use it for their own purposes.
We may also disclose information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of our business, customers, or others.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, accounting, or reporting obligations. When information is no longer needed, we delete or anonymize it.
6. Security
We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
If you have reason to believe your interaction with us is no longer secure, please notify us immediately at support@jiffyprepay.com.
7. Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any external site you visit.
8. Children’s Privacy
Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will promptly delete it. If you believe a child has provided us with personal information, please contact us at support@jiffyprepay.com.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the Effective Date above. We encourage you to review this policy periodically. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Shire Development & Marketing
Email: support@jiffyprepay.com
Website: jiffylubepay.com
JIFFY LUBE and the JIFFY LUBE design mark are registered trademarks of Jiffy Lube International, Inc. This website is owned and operated by Shire Development & Marketing and is not affiliated with Jiffy Lube International, Inc.